Why a passport
The player passport collects your game accounts. A tournament in a game that requires an account only accepts players with a linked ID. The passport is in your account settings.
Three ways to link
- Automatically — Steam (CS2 and Dota 2, among others) and Discord. Click Connect with Steam or Connect with Discord and log in with the provider. The email address of your PlayZeek account must be confirmed.
- By hand, confirmed by support — e.g. Riot ID (
Name#TAG), Epic Games, BattleTag (Name#1234). You enter the ID and the entry waits for verification. - Verification queue — accounts without a public API, e.g. Xbox and PSN; checked by support or a referee.
Edit window: 3 hours
An ID entered by hand can be corrected for 3 hours after saving. After that, a change goes through a support ticket — this prevents swapping accounts right before a tournament. Steam and Discord cannot be edited: the value comes straight from the provider.
Statuses
OK, In queue, Locked (the edit window has passed), Rejected, not linked.
Common problems
- “This ID is already assigned to another account” — each game ID can belong to only one PlayZeek account, and a duplicate attempt goes to the safety desk. If it is your game account, write to the Account and player passport desk.
- “Steam did not confirm the login” — try again in a moment and check that you are logging in to the right Steam account.
- “This integration is not configured yet” — a problem on our side; check the system status or write to us.
- Wrong format — the message gives an example of a correct value.
VAC bans
When you link Steam, the platform checks whether the account has a VAC ban or a Game Ban. After that it checks once a week, but only if the account signed up for or played in a tournament in the last 90 days. A ban on its own does not block anything automatically.
Official tournaments follow the rule from the Official tournament rules (§ 4(5)): a player with a VAC or Game Ban in the tournament game imposed within 2 years before sign-up cannot play in the tournament. Steam does not say which game a ban concerns, so such an entry waits for staff review — a person checks the Steam profile and decides. A rejection comes with a justification and can be appealed. A tournament may relax this rule, but not make it stricter.